I'm an early bird and want to get extra add-on rewards and decks. Can I add the correct amount to my pledge and get those other rewards?
Yes you can! I’ll be utilizing BackerKit once the campaign is over so that you can get everything else you want. :)
Last updated: July 15, 2020 09:11
Is this deck compatible with older versions of Dungeons and Dragons, or just 5th Edition?
While the instruction booklet might not be compatible with older versions of Dungeons and Dragons, the cards are still the same from when it was first published, and should still work! You’ll just need your DMG from your edition to make sure your effects are compatible with your game.
Last updated: July 15, 2020 09:11
What size are these cards? Tarot or Poker?
Standard Tarot card sized! 2.75” x 4.75” for reference.
Last updated: July 15, 2020 11:10
When is the deadline for filling out surveys?
September 8th at 11:59pm Mountain Standard Time! If your order isn’t submitted by then, you won’t get your stuff, so please be diligent!
Last updated: August 25, 2020 09:23
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.